Why ‘re-recruiting’ existing employees is critical for 2023

As the long tail of the Great Resignation continues to swish and sting, labor markets contract and economic uncertainty bites, organizations should make every effort in 2023 to hold on to their employees. More specifically, they should “re-recruit” workers already at the company, urged Microsoft’s Liz Leigh-Bowler.

To support the case for re-recruiting, the product marketing leader, based in Epson, U.K., cited the results of Microsoft’s recent global hybrid work survey, which captured answers from over 20,000 employees in 11 countries. Of the many telling statistics surfaced by the report, she said a handful stood out on this subject.

For example, two-thirds of employees would stay longer at their company if it were easier to switch jobs internally. Similarly, 76% of respondents would remain with their employer if they could benefit more from learning-and-development support. 

Unsurprisingly, without growth opportunities, most workers across all levels would depart. Without chances to develop, 68% of business decision-makers would not hang around. Worryingly, 55% of all employees reckoned the best way for them to learn or enhance skills would be to change employers. 

The level of workforce thirst for development has never been higher, according to the research. In fact, the opportunity to learn and grow is the number-one driver of a great work culture – a jump from ninth position in the rankings in 2019.

The full version of this article was first published on Digiday’s future-of-work platform, WorkLife, in January 2023 – to read the complete piece, please click HERE.

How the drive to improve employee experience could trigger a ‘data-privacy crisis’

How much personal information would you feel comfortable with your company knowing, even if it improves the working experience? Where is the line? Also, will that boundary be different for your colleagues?

Right now, it’s all a gray area, but it could darken quickly. Because of that fuzziness and subjectivity, it’s a tricky balance to strike for employers. On the one hand, they are being encouraged — if not urged — to dial up personalization to attract and retain top talent. On the other hand, however, with too much information on staff, they might be accused of taking liberties and trespassing on data privacy issues. 

In 2023, organizations are increasingly using emerging technologies — artificial intelligence (AI) assistants, wearables, and so on — to collect more data on employees’ health, family situations, living conditions, and mental health to respond more effectively to their needs. But embracing these technologies has the potential to trigger a “data-privacy crisis,” warned Emily Rose McRae, senior director of management consultancy Gartner’s human resources practice.

Earlier in January, Gartner identified that “as organizations get more personal with employee support, it will create new data risks” as one of the top nine workplace predictions for chief human resource offices this year.

The full version of this article was first published on DigiDay’s future-of-work platform, WorkLife, in January 2023 – to read the complete piece, please click HERE.

Most HR professionals have got it wrong – longer hours do not mean better performance

The phrase “hard work pays off” (or subtle variations thereof) has to be one of the most popular nuggets of advice in the last century and beyond. This maxim, passed down from generation to generation, has conditioned us to believe that the more we do something, the more we will be rewarded. 

However, there is growing evidence that shows this attitude is counter-productive. Moreover, overworking is dangerous. And most worryingly, over two-thirds (68%) of European human resources professionals are peddling the idea that high-performing employees work longer hours than average employees, according to a study by Gartner.

How, then, can performance be improved in a world where people are exhausted (because they are working harder)?

This article was first published on DigiDay’s future-of-work platform, WorkLife, in October 2022 – to read the complete piece, please click HERE.

How employee monitoring has shifted from creepy to empowering HR teams

A friend giddily informed me a few days ago that she had “found the perfect eraser.” Perplexed as to why something that rubs out pencil marks would evoke such glee, I asked for more details. “This eraser is the ideal weight; I can rest it on the space bar, so the screen stays awake if I leave the desk,” she said. “That way, my manager thinks I’m still being active at my computer.”

Employees who feel they are being observed for no good reason tend to find a way to game the system, argued Brian Kropp, group vp and chief of research for Gartner’s HR practice. “If your employer is trying to screw you by creepily monitoring you, there are various things you can do to screw them over,” he said.

For instance, he revealed that if computer mouse activity is being tracked, then an analog watch can help. If you position the mouse on the watch, then the second hand creates just enough motion to make it still active.

Monitoring is on the rise, though. According to Gartner’s research, around 30% of the medium and large corporate organizations it assesses had tracking systems in place before the pandemic. “Now the percentage is more than 60%,” said Brian Kropp, group vp and chief of research for Gartner’s HR practice.

This article was first published on DigiDay’s future-of-work platform, WorkLife, in September 2022 – to read the complete piece, please click HERE.

Employees and their employers can’t seem to agree on which flexible work perks will make them stay

For decades, the majority of organizations have, in one way or another, told anyone who would listen that “people are our greatest asset.” Clichéd as the phrase may be, its veracity is being tested as this hybrid-working world has shifted the balance of power away from leaders toward staff. 

For some people, watching efforts other employers have made to offer flexible-working perks to attract and retain talent has made the meager efforts of their own employer even more grating.

This article was first published on DigiDay’s WorkLife platform in December 2021 – to continue reading please click here.