What ‘human-centric’ tech is fixing HR challenges

Has anyone had it more difficult at work than human resources professionals in the last three years?

First, they had to manage and enable a workforce that suddenly couldn’t come into the office due to lockdowns – aside from in industries with increasingly stressed frontline staff, such as healthcare workers, emergency services workers, and teachers. 

Next, the great resignation trend, spurred by the pandemic and elongated by, in particular, Gen Zers’ innovative approach to career development and well-being, made life even more challenging. 

On top of most companies rethinking their work policies – adding to the HR workload – the criticality of attracting and retaining workers during this period of economic uncertainty, a tightening labor market, and technological advancement, was matched by the need to train and upskill staff so the organization could operate in the coming years.

No wonder a new global survey published by Humaans – a London-headquartered employee management software company – found that 54% of the 1,000 HR managers quizzed considered their roles to have grown more complex, as they navigated an increasingly rocky landscape with ever-shrinking teams and fewer resources.

Thankfully, various HR technology tools have made their working lives more manageable. And there is little surprise that almost half (46%) of HR leaders are planning to invest more in HR tech, according to Gartner research shared in early March. 

But what exactly is the most effective HR tech?

The full version of this article was first published on Digiday’s future-of-work platform, WorkLife, in March 2023 – to read the complete piece, please click HERE.

Published by

Oliver Pickup

Multi-award-winning writer, content editor, ghostwriter, and TV and radio commentator (and occasional illustrator), specialising in technology, blockchain, startups, business, sport and culture. Founder of Pickup Media Limited. Interviewer of death row prisoners, legendary athletes, influential leaders, tech trendsetters, and cultural pioneers. By-lined in every English newspaper. Contributor to dozens of multinational publications.

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