How hybrid working brings teams closer but also creates ‘micro cultures’ and internal conflicts

Who needs a water cooler in the digital age? Paradoxically, the pandemic-induced shift to hybrid and remote working has, in many instances, drawn teams closer together, according to Gartner research. 

“We have seen that people have stronger ties with their immediate hybrid team as they have more interactions with those members,” said Piers Hudson, senior director of Gartner’s HR functional strategy and management research team.

Conversely, Hudson noted bonds between people from different departments, who they would have previously run into more often when in an office environment, have weakened in hybrid and remote setups. “We found that employees interact once a week or less with their ‘weak ties’ — people outside their function — versus several times a week before the pandemic,” he said. 

For most hybrid or remote workers, though, team members are “the only people they interact with several times a day,” added Hudson. 

The full version of this article was first published on Digiday’s future-of-work platform, WorkLife, in January 2023 – to read the complete piece, please click HERE.

Published by

Oliver Pickup

Multi-award-winning writer, content editor, ghostwriter, and TV and radio commentator (and occasional illustrator), specialising in technology, blockchain, startups, business, sport and culture. Founder of Pickup Media Limited. Interviewer of death row prisoners, legendary athletes, influential leaders, tech trendsetters, and cultural pioneers. By-lined in every English newspaper. Contributor to dozens of multinational publications.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s